Privacy Policy

Own My Canvas Psychotherapy and Wellness Inc.("We") is committed to protecting and respecting your privacy. This policy was last updated in April 2022.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting www.ownmycanvas.com, you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR, Data Protection Act 1998 (the Act), and other data protection legislation, the data controller is Own My Canvas Psychotherapy and Wellness Inc., Cambridge, Ontario, Canada.

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Information We May Collect From You During Your Visit

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We may collect and process the following data about you: 

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Information you give us:

• You may give us information about you by filling in forms on www.ownmycanvas.com (our site) or by corresponding with us by email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information, personal description, and photograph.

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Information we collect about you:

With regard to each of your visits to our site, we may automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); products/services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

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Information we receive from other sources:

• We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.

• We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.​

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Cookie Policy

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Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

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We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

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• Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

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• Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

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• Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and any advertising we may display on it more relevant to your interests. 

 

​Information Usage

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We use information held about you in the following ways:

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INFORMATION YOU GIVE TO US. WE WILL USE THIS INFORMATION:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;

• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

• To notify you about changes to our service;

• To ensure that content from our site is presented in the most effective manner for you and for your computer.

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INFORMATION WE COLLECT ABOUT YOU. WE WILL USE THIS INFORMATION:

• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

• To allow you to participate in interactive features of our service when you choose to do so;

• As part of our efforts to keep our site safe and secure;

• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

• To assess and process your job application (we may retain a record of your information for a reasonable period of time following the end of our recruitment selection process for administration purposes).

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INFORMATION WE RECEIVE FROM OTHER SOURCES:

• We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

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We may disclose your personal information to third parties:​

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Own My Canvas Psychotherapy and Wellness Inc., our clients, or others. 

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WHERE WE STORE YOUR PERSONAL DATA

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with all applicable regulatory compliance in the province of Ontario, Canada.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

YOUR RIGHTS

You have the right to ask us not to process your personal data. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting info@ownmycanvas.com

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YOUR RIGHT TO ACCESS TO THE INFORMATION WE HOLD

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. There is no charge for this.  Subject Access Requests need to be made in writing and will require verification that you are the person whose data we hold. In the first instance, please contact us via the info@ownmycanvas.com email address.

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YOUR RIGHT TO AMEND AND/OR DELETE YOUR PERSONAL DATA

You have the right to request the correction or deletion of your stored personal data. To do so, send your request to: info@ownmycanvas.com. We will then investigate your request and will comply to the required extent. If for any reason, we cannot comply with your request, we will contact you. We have various legal obligations where we will require access to some of your information even if you request that we delete it.

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YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AND TO UNSUBSCRIBE

You have the right to ask us not to process your personal data. You can exercise your right to object at any time by contacting us at info@ownmycanvas.com or in writing to the postal address included at the end of this document.

Emails relating to transactions are not considered marketing and cannot be suppressed as the content confirms the legal contract of sale.

 

CONDITIONS AND LIMITATIONS ON YOUR RIGHTS

There may be conditions to or limitations on your aforementioned rights imposed on us by other legislation including adhering to relevant health and tax laws in the province of Ontario, Canada.

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CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

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Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@ownmycanvas.com